AGM Statement

17 December 2024

NETCALL PLC

("Netcall", the "Company" or the "Group")

AGM Statement

Netcall plc (AIM:NET), a leading provider of intelligent automation and customer engagement software, will hold its Annual General Meeting at 10.30am today at which Henrik Bang, Chair, will make the following statement:

"We are pleased to confirm that the first half of FY25 has started well, with trading in line with management expectations. We continue to see strong interest in Liberty Cloud solutions, including robust demand from new customers, driving double-digit organic growth in Annual Contract Value ("ACV") and a growing base of recurring revenue.

"Our product roadmap is tracking well, underpinned by growing customer interest in increased digitisation and AI capabilities. The continued strong uptake of our Liberty cloud contact centre, Converse CX, is supporting customers' ambitions to leverage leading automation and generative-AI technology, with two in three Converse CX customers also opting for AI products as they broaden their engagement across the Liberty platform.

"Our recent acquisitions of GovTech in August and Parble in September 2024 are progressing well, and have been, as anticipated, immediately accretive to revenue and profit. Govtech is seeing strong momentum in new public sector customer wins, whilst the first sale of Parble's Intelligent Document Processing into the Group's existing customer base has been achieved with the pipeline of cross-sale opportunities growing.

"We are pleased to welcome James Platt to the Board, who joined as an Independent Non-Executive Director on 24 October 2024. We look forward to working with James who brings extensive executive experience and knowledge in digital transformation to the Group.

"Supported by a healthy balance sheet, recurring revenues, and an exciting pipeline of opportunities, we look forward to the rest of FY25 with confidence."

For further enquiries, please contact:

About Netcall

Netcall's Liberty software platform with Intelligent Automation and Customer Engagement solutions helps organisations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organisation.

Netcall's customers span enterprise, healthcare and government sectors. These include two-thirds of the NHS Acute Health Trusts and leading corporates including Legal and General, Lloyds Banking Group, Aon and Santander.

For further information, please go to www.netcall.com.