BBC extends partnership with Capita

The BBC has extended its existing TV licence collections partnership with outsourcer Capita for a further two years until June 2022.

Capita said that over the remaining term of the contract, both parties will continue to work together to further improve revenue collection rates, reduce evasion and decrease the cost of collection for the BBC.

In addition, Capita will introduce further enhancement to its insight and analytical capability, and new technologies to enhance the service experience for the licence fee payer.

Capital chief executive Andy Parker said: “This contract extension reflects the success of the partnership, which has run since Capita first took over the administration of TV Licensing in 2002, signing a further contract in 2011. Capita now collects £3.7bn in licence fees on behalf of the BBC.

“We have made efficiencies over the contract and collection costs are now less than 3p in every pound. We look forward to continuing to work with the BBC over the next five years.”

At 1014 GMT, Capita shares were up 1.4% to 497.10p.