Millions of Britons left without connection after Three network crashes

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Sharecast News | 17 Oct, 2019

A crash in Three's network on Wednesday night left millions of its customers without signal and data access on their mobiles.

The company, which has about 10m customers in the UK, apologised and said it was investigating the outage.

“Three is currently experiencing technical difficulties with our services across voice, text and data which means that some customers will be experiencing an intermittent service.

“Our engineers are working on the issue now to fix the problem as soon as possible. We are sorry for the inconvenience caused to our customers.”

The company listed reports of problems, mainly from users in Manchester, London, Glasgow, Birmingham, Leeds, Liverpool, Nottingham, Edinburgh, Bradford and Sheffield.

The Three website also went down but the company later said: "We’re aware of network issues and are working hard to fix them. We know the impact this is having on your day, and we’re sorry. Rest assured, we’ve got our best minds on the job."

Three late tweeted: "We’re currently experiencing technical difficulties with voice, text and data, meaning some of you will be experiencing intermittent service. please accept our apologies, we’re sorting this out right now. check back here for updates."

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