HSBC UK customers unable to access online banking

HSBC Holdings

683.90p

16:40 28/06/24

-0.78%

-5.40p

Thousands of HSBC customers in the UK were unable to access their accounts online or via phone on Friday as the bank’s system crashed.

Banks

4,229.65

17:14 28/06/24

-0.88%

-37.73

FTSE 100

8,164.12

17:10 28/06/24

n/a

FTSE 350

4,495.85

17:14 28/06/24

n/a

FTSE All-Share

4,451.92

16:54 28/06/24

n/a

More than 7,000 people had reported issues via the Downdetector website.

HSBC issued a brief statement on the X social media platform, saying its tech teams “are working hard to get these services back to normal. You can still authorise online card purchases via SMS”.

Reporting by Frank Prenesti for Sharecast.com