FairFX wins 'most trusted' award among prepaid cards
Fintech low-cost multicurrency payments service FairFX was celebrating on Friday, having won the Most Trusted Prepaid Card Provider at a ceremony in London on Thursday night.
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The AIM-traded company was selected over competitors in the prepaid card space, including Travelex, Thomas Cook and Post Office.
In a vote by customers and Moneywise readers, the awards recognised the UK’s “most trusted and best-respected” firms, with 64 businesses reaching the fina; awards shortlist and the winners being selected from hundreds of thousands of customer responses.
FairFX’s board said it has seen significant traction with its prepaid retail and corporate card offerings in recent months, following strategic developments in technology, customers service and marketing.
It added that card offerings have recently been bolstered by the launch of the new FairFX mobile app, which “satisfies the growing demand from consumers using mobile as their primary means to perform retail transactions”.
The award came directly after FairFX announced an expansion into the South African market, where it is seeking to deliver a full-service offering including currency cards.
“It's incredibly gratifying to win this "most trusted" award, especially as it is voted for by customers,” said FairFX CEO Ian Strafford-Taylor.
“FairFX strives to provide the best customer experience it can by understanding people's needs and providing the fairest rates on money exchange.
“We look forward to building on this success and continuing to deliver a superior offering for all our customers.”