British Airways passengers suffer major delays due to IT glitch

North-American airports were said to be particularly affected by the IT glitch, with reports of delays coming from the likes of Chicago, San Francisco and New York.

BA said on Tuesday that it was taking longer than normal to process check-ins at Heathrow and Gatwick, but did not comment on the delays in the United States.

“Our IT teams are working as hard as they can to quickly fix a problem with our check-in system,” the company said in a statement. “We are sorry for the delays some customers are experiencing as they check in for their flights.”

"We are checking in customers at Heathrow and Gatwick Airport this morning, although it is taking longer than usual. We would encourage customers to check in online before they reach the airport."

Customers tweeted their discontent on Tuesday from several American airports.

what is this garbage @British_Airways pic.twitter.com/K1FZHBtRqr

— dylan (@dylanceeee) September 6, 2016

We have successfully moved from "sitting on the floor to check in" to "sitting on floor at gate" @British_Airways pic.twitter.com/SzPs1q9tGJ

— Karen Reyburn (@karenlreyburn) September 6, 2016

@British_Airways we’ve been sitting on BA0218 in Denver almost 4 hours. No word of departure. It is hot & horrible. Make the misery stop.

— Dawn Putney/Toolbox (@DawnPutney) September 6, 2016