Transatlantic strategy pays off for Eckoh

The Hemel Hempstead-based payment and call centre solutions provider reported an 10% increase in revenue to £8.6m, and a 26% lift in gross profit to £7.1m, in the six months to 30 September 2015.

The company’s gross margin increased to 82% (from 72%).

Eckoh also reported strong operational growth, with four new contracts secured since June for its US division and eight within its core UK operations.

"These results demonstrate that Eckoh has once again made excellent progress by delivering double-digit organic revenue and margin growth, significant levels of new client wins and 100% renewals of existing clients”, said chief executive officer Nik Philpot.

"We are also delighted to announce the acquisition of PSS, a company specialising in the management of contact centre and customer experience technology with activities in the US, UK and Australia.”

Eckoh’s adjusted operating profit increased 44% to £1.5m, and its adjusted EBITDA was up 30% to £2m.